Privacy Policy

Introduction

Welcome to https://mcallen-4×4-parts-and-accessories.rgv4x4shop.com (hereinafter referred to as “McAllen 4×4 Parts and Accessories,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://mcallen-4×4-parts-and-accessories.rgv4x4shop.com
Mobile applications and software we offer
Online services accessed through our platform
Products purchased or ordered from our website

Please note that this policy does not extend to third-party websites, apps, or services linked to ours, as they have their own privacy practices governed by separate policies. We encourage you to review these policies before providing any personal data on such platforms.

Processing Activities

This Privacy Policy is relevant whenever you engage in the following activities:

Creating and using your account on our platform
Browsing or purchasing items on our website
Subscribing to newsletters, emails, or other communications from us
Providing feedback or participating in surveys
Using our applications on mobile devices
Accessing and interacting with our services

Personal Data Collection

We collect various types of personal information to enhance your user experience and deliver tailored services. The data we gather includes:

Account Information: Details required to create and manage your account, such as name, email address, and password.
Payment Information: Credit or debit card details, billing addresses, and payment history for processing transactions.
Financial Information: Bank account information (if provided) for direct payments or refunds.
Purchase Information: Products bought from our website, including quantities, prices, and purchase dates.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to recognize your device and provide personalized services.
Location Data: Geographic location data, primarily collected for delivery purposes and to personalize content based on your region.
Feedback and Reviews: Comments, ratings, and reviews you submit about our products or services.
Social Media Information: If you choose to connect your social media accounts, we may collect data from these platforms (e.g., name, profile picture) for account verification and sharing features.
Product Information: Details about the products you view, search for, or add to your cart, including product specifications and preferences.

We obtain this data through direct user input, automated tracking technologies like cookies, and partnerships with third-party service providers.

Cookies and Similar Technologies

We employ cookies and similar tracking tools for several essential and non-essential purposes:

Strictly Necessary: These cookies are required for basic functions like allowing you to navigate the website and use its features (e.g., remembering your login details).
Preferences: They remember settings or preferences you’ve chosen, such as language or location.
Analytics: Used to analyze how visitors interact with our site, providing insights for improvement.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Data Retention and Deletion

We retain personal data for different periods based on the purpose it serves:

Account Information: As long as your account remains active or until you request its deletion.
Payment and Financial Data: Up to 7 years for financial records and transaction history.
Purchase Records: For a period necessary to fulfill orders, deliver products, and provide returns/refunds (typically up to 5 years).
Communication Records: Until you opt out or request deletion.
Other Personal Data: As required by law or until the purpose for collection is no longer relevant.

We regularly review and delete unnecessary data to ensure we maintain only the essential information.

Security Measures

We take robust measures to safeguard your personal data:

Implementing encryption protocols to secure data during transmission and storage.
Engaging trusted third-party processors who adhere to strict security standards.
Regularly testing and updating our security systems to prevent unauthorized access.

Children’s Privacy

Our services are not intended for individuals under 18 years of age, and we do not knowingly collect personal data from children. If you believe we have collected such information by mistake, please contact us immediately, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

Access: The right to request access to the data we hold about you.
Rectification: To correct any inaccurate or incomplete information.
Erasure (Right to be Forgotten): To request the deletion of your data under specific circumstances.
Restriction: Limiting the use or processing of your data for certain purposes.
Portability: Obtaining a copy of your data in a structured, commonly used format.
Objection: Objecting to the processing of your data for marketing or other purposes.
Non-Discrimination: The right not to be subject to automated individual decision-making that significantly affects you.

To exercise these rights or if you have any data-related queries, please contact our Data Protection Officer at privacy@mcallen-4×4-parts-and-accessories.rgv4x4shop.com or through mail at:
McAllen 4×4 Parts and Accessories, Privacy Team, [Address].

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For any privacy-related inquiries, feedback, or requests, please reach out to our Privacy Team at:

Email: privacy@mcallen-4×4-parts-and-accessories.rgv4x4shop.com
Mail: McAllen 4×4 Parts and Accessories, Privacy Team, [Address]